Gift Box

Q: "What is your return policy?"

According to EU law, every customer has the right to withdraw from the purchase contract within 14 days of receiving the products. To exercise your right of return, please notify us via email at business@tipharah.co.uk within the 14-day period. Include your order number, name, and contact information.

Q: “When will I receive my order?”

Please allow up to 5 working days to receive your order within the UK and between 7-15 days to receive your order internationally.

Q: “Can I make changes to an order I already placed?”

Please contact us via email quoting your order number and required changes within 24 hours of placing your order. Any changes requested after the 24-hour window, unfortunately, cannot be applied and will be rejected.

Q: “What are you shipping options?”

We currently offer domestic shipping within the UK as well as international shipping. Rates differ from country to country.

But once we do begin international shipping, *All international customers are responsible for all customs and duty fees that are incurred during transit*.

If you have any questions, please get in touch with us through our Contact Us form

Advised for two or more products