Frequently Asked Questions

What is your return policy?
  • No returns or exchanges accepted 
What are the shipping options?
  • We currently offer domestic shipping within the UK.
When will I receive my order?
  • Please allow up to 5 working days to receive your order.
Where are you located?
  • We are a UK based company with our main office based in Coventry, West Midlands 
Can I make changes to an order I already placed?
  • Please contact us via email quoting your order number and required changes within 24 hours of placing your order. Any changes requested after the 24hour window, unfortunately cannot be applied and will be rejected. 
How can I stay connected and up to date with Tiph’arah?
  • Our social platforms and website are the best ways to stay connected. All relevant information and updates will be uploaded on these platforms. Follow us on twitter & instagram: _tipharah_ and on facebook: Tipharahh 
What is the best way to contact you?